Welcome to the City of Greensboro's Web payment and billing information system. From here customers can pay their bills on-line and access information about their account 24/7. For assistance please call 373-CITY (2489) between 7:30am-5:30pm, Mon-Fri.
If you are having difficulty paying your City water/sewer bill, the Water Resources Department has instituted several options to assist you during the COVID-19 pandemic:
Payment plans are available and can be arranged by calling the City's Contact Center at 336-373-CITY (2489) on Mondays through Fridays from 7:30 am to 5:30 pm.
If your water service was cut off for nonpayment prior to mid-March, and is still off, the City will reconnect you for the duration of the COVID-19 emergency. Call the number above to be reconnected.
In mid-March, the City also temporarily suspended water shutoffs for non-payment and late fees on past due water accounts.
The usual $1 convenience fee for paying online has now been temporarily waived.